FAQs

Queries from the customer answered. Articles with new features or interesting but less known.

Sudden spike in traffic or slow response?
Sudden spike in traffic, calls or slow response could be a sign of botnet attack.  What is a botnet attack? Anything unusual like a sudden increase in r...
Thu, 28 Jan, 2021 at 2:30 PM
Using your device touchID or camera to login to your website
Yes, it is that convenient, and secure too. Once registered with cidaas, users can opt to authenticate themselves without entering passwords. The touchID or...
Wed, 9 Dec, 2020 at 1:20 PM
Registration not possible?
There could be several reasons for a failed registration. We have identified a few of these and how you can solve it is detailed below.  1. Please check...
Thu, 24 Mar, 2022 at 11:05 AM
How do I change the Language in the cidaas Admin Console?
The cidaas Admin Console is designed to change language seemlessly, based on the browser locale. Currently we support the languages DE and EN. If your local...
Thu, 28 Jan, 2021 at 2:26 PM