FAQs

Queries from the customer answered.

Access denied? Access tokens must not contain any xml
Access tokens are an important part of granting access to a user. Access Tokens are part of the Auth2.0 standard. It is issued after successful login and c...
Wed, 30 Dec, 2020 at 6:07 AM
Sudden spike in traffic or slow response?
Sudden spike in traffic, calls or slow response could be a sign of botnet attack.  What is a botnet attack? Anything unusual like a sudden increase in r...
Fri, 22 Jan, 2021 at 1:07 PM
Registration not possible?
There could be several reasons for a failed registration. We have identified one of these and how you can solve it is detailed below.  cidaas has a feat...
Mon, 21 Dec, 2020 at 1:08 PM
What is cidaas?
cidaas is our cloud based, customer identity and access management system. A modern, innovative product, developed by WidasConcepts, a German based IT consu...
Tue, 22 Dec, 2020 at 12:53 PM