FAQs

Queries from the customer answered. Articles with new features or interesting but less known.

Sudden spike in traffic or slow response?
Sudden spike in traffic, calls or slow response could be a sign of botnet attack.  What is a botnet attack? Anything unusual like a sudden increase in r...
Thu, 28 Jan, 2021 at 2:30 PM
Using your device touchID or camera to login to your website
Yes, it is that convenient, and secure too. Once registered with cidaas, users can opt to authenticate themselves without entering passwords. The touchID or...
Wed, 9 Dec, 2020 at 1:20 PM
Registration not possible?
There could be several reasons for a failed registration. We have identified one of these and how you can solve it is detailed below.  cidaas has a feat...
Mon, 21 Dec, 2020 at 1:08 PM
How do I change the Language in the cidaas Admin Console?
The cidaas Admin Console is designed to change language seemlessly, based on the browser locale. Currently we support the languages DE and EN. If your local...
Thu, 28 Jan, 2021 at 2:26 PM
How do I set up my own email notification service?
You are currently using the default e-mail service that comes with cidaas. For e.g. Mails (like verify link) gets sent by cidaas and you would like to chang...
Tue, 2 Feb, 2021 at 1:58 PM